Our Staff

Kathleen Serradell, Referral/Authorization Specialist

Our referral and authorization specialist Kathleen comes to us from the dental field, where she worked for the past 7 years. She was excited to move into the medical field with The PainSmith.

Her favorite part of the job is helping patients navigate their authorization process and ensure they are getting the care they deserve. Her customer service skills and patience are valuable tools in her position and we love the warmth and sincerity she brings to the team.

Originally from Laredo, TX, she has lived in San Antonio for the past 8 years. In her spare time, she enjoys watching K-dramas and spending time with her dog Hailee. Kathleen loves to try out different types of food around town with her husband & friends, and learning new languages – she is currently studying Japanese and Korean.

Kathleen Serradell - Referral/Authorization Specialist
Maria Alfaro - Medical Assistant

Maria Alfaro, Medical Assistant

Our MA Maria worked in the medical field for the last 12 years before joining The PainSmith team.

Friendly and caring, Maria enjoys interacting with our patients during their appointments. Her customer service experience and fluency in Spanish are invaluable to our office.

Maria originally hails from Illinois, but has lived in San Antonio for the last 13 years. She enjoys spending time with family & friends, doing crafts, and traveling in her spare time.

Our Team of Pain Management
Specialists Are Here For You