Our referral and authorization specialist Kathleen comes to us from the dental field, where she worked for the past 7 years. She was excited to move into the medical field with The PainSmith.
Her favorite part of the job is helping patients navigate their authorization process and ensure they are getting the care they deserve. Her customer service skills and patience are valuable tools in her position and we love the warmth and sincerity she brings to the team.
Originally from Laredo, TX, she has lived in San Antonio for the past 8 years. In her spare time, she enjoys watching K-dramas and spending time with her dog Hailee. Kathleen loves to try out different types of food around town with her husband & friends, and learning new languages – she is currently studying Japanese and Korean.
Trusted pain management in San Antonio. Get started today.
Call: (210) 963-7493 | 731 Carnoustie Drive, Suite 102, San Antonio, TX
Relief may be closer than you think.
September 4th 2026
Dear Painsmith Patients
Re: Important Notice: Closure of The Painsmith, PLLC and Transfer of Your Medical Records
On August 3rd, 2026, I sent out notices that I would unfortunately be unable to continue practicing at Painsmith to the same high standard that my patients deserve. I also indicated that we were talking with other local pain management physicians regarding who would be best able to serve my patients moving forward. I have been able to locate another local practice that I feel meets or exceeds the level of care and has the capacity to take on additional patients. My top priority remains making sure your care continues without interruption.
To that end, I have arranged for ReleviiMed, led by Dr. Manuel Ybarra, M.D. and a team of providers, to serve as the custodian of medical records for our patients going forward, and I strongly recommend you reach out to ReleviiMed to continue your care. Their physicians have reviewed our practice’s treatment approach and are prepared to take on our patients, including those with ongoing pain management plans, without a gap in care.
Thank you,
William Zachary Smith, MD
The Painsmith, PLLC
